Reason #1 – Years of Focused Experience
Software support company’s consultants come and go over time.
You want a consultant 100 % focused on one product: Made2Manage.
Years of project management and successful solutions with Made2Manage.
Reason #2 – Fast Response Time Responding to Questions and Providing Solutions.
No multiple layers of an organization to get someone to help.
Project Definitions and Quotes are given within a week.
Short fix solutions are provided by the end of the day.
Available during business and also off hours / weekends.
Reason #3 – Understand Your Company Totally.
Understand the goals and objectives of the Company.
Has worked with the Company to lay out a plan for improvement based on value and cost.
Works with individuals to support their best talents.
Reason #4 – Excellent skills in all of the Made2Manage areas.
Training in best use methods for Made2Mange.
Understand the Sales, Production and Finance of Made2Manage.
Provide custom reports, screens and Excel Pivot tables to support Made2Manage improvements.
Advance Configurator product expert.
Reason #5 – Available tools of other customer enhancements and methods.
Additional functions / reports for managing inventory.
Additional functions / reports for evaluating sales and gross margin.
Scorecards for tracking employee sales and production efficiency.
End of month tool set.
Reason #6 – Will get the best when migrating to a new version of Made2Manage.
Training and validation of the new version performed in a test environment.
Detail listing of new improvements / benefits with the migrations.
Assist with all aspects of the migration and also being on-site afterwards.
No additional cost for performing live migrations on the weekend.
Reason #7 – Can assist with Data Cleaning and Archiving.
Determine not needed Bills of Materials, Routings and Item Masters.
Assist with SQL script to clean up data so the archiving is most productive.
Provide backup and perform the archiving (normally performed on weekends).
Verify the results.
Reason #8 – Provide you with unbiased assessments.
Help to determine when it’s best to migrate to a new version or service pack.
Provide you with the Pros and Cons of staying with Aptean support.
Value to your company of other Made2Mange software products.
Reason #9 – Can Off Load Made2Manage Maintenance.
Maintenance normally needs to be done on Sunday which can be difficult to schedule.
NuStar can setup the maintenance process and perform it on the weekend.
Any data issues can be fixed before Monday starts.
Reason #10 – Can Assist with Data Reconstruction.
Import of new quotes prices, price contracts and forecasts.
Importing new customers / items into Made2Manage.
Move product line to new / different facilities.
Assist in the segmenting of the data when selling off part of the company.
Reason #11 – Provide a Great Resource for Improving Employee Skillsets.
Provide one on one / group training for advancing skill sets.
Condense three- day courses down to four two hour training sessions with better retention.
Train technical personnel with the necessary methods to provide custom reports and screens.
Reason #12 – Trust gained from the working relationship.
Know that you have someone in your court absolutely committed to your company’s success.
Confident that you are getting the best value for your Made2Manage support.
Long term relationship that allows you to trust the care of your company.
